Enable verbose mode
The WhatPulse has a verbose (or debug) mode where it can output a lot of log messages which can be useful for troubleshooting an issue. If you are experiencing issues with WhatPulse, our support team may ask you to enable this mode and provide the log messages.
To start with client with verbose mode enabled, launch it from a command line (CMD on Windows or Terminal on OS X) with '--verbose' as a parameter.
Example - Windows
C:\> cd "Program Files\WhatPulse"
C:\Program Files\WhatPulse> .\whatpulse.exe --verbose
The log messages will be in your app.log (which is located in your Data Directory)
Example - macOS
/Applications/WhatPulse/WhatPulse.app/Contents/MacOS/whatpulse --verbose
The log messages will be outputted in your Terminal session.