Cisco Finesse

Cisco Finesse

Category

Communication

Tags

Cisco Call Center Agent Desktop Contact Center Finesse

Last Contribution

WhatPulse

Description

Cisco Finesse is a web-based desktop application designed for contact center agents to efficiently handle customer interactions, manage tasks, and access essential information for providing exceptional customer service. It integrates with Cisco Unified Contact Center Enterprise and offers customizable interfaces for different agent roles and workflows

Statistics

Created by:
Cisco Systems
People using it:
49
Latest version:
10.6.1.2011
Keys:
66,624
Clicks:
80,111
Mouse Scrolls:
0
Time Used:
3w5d4h58m36s
Average Time Used:
12h50m11s