Avaya Call Assistant

Logo for Avaya Call Assistant

Category

Communication

Tags

Telephony Softphone CTI CRM Integration Call Control

Last Contribution

WhatPulse

Description

Avaya Call Assistant is a desktop call-control and CTI (computer-telephony integration) application designed to work with Avaya communication platforms (such as Avaya Aura and Avaya IP Office). It provides users a unified interface on their PC to manage inbound and outbound calls, perform click-to-dial, transfer, hold, conferencing and voicemail access, and view presence and call history.

The application often integrates with corporate address books, Microsoft Outlook and other contact/CRM syst...

Statistics

Created by:
Avaya
People using it:
4
Latest version:
11.0.4500.8
Keys:
732
Clicks:
1,626
Mouse Scrolls:
24
Time Used:
3w1d18h44m56s
Average Time Used:
5d16h41m14s