Medallia Survey

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survey3.medallia.com

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Categories

Productivity

Tags

surveys feedback data customer experience

Site type

Tool

Audience

Businesses

Pricing

Subscription

Company

Medallia

Description

Medallia Survey is a platform designed for collecting and analyzing customer feedback through surveys, helping organizations improve their customer experience. It provides tools for data collection, reporting, and insights to enhance engagement and satisfaction.

Use cases

collecting customer feedback analyzing survey data improving user experience engaging with customers

Pros

  • Comprehensive feedback collection
  • User-friendly interface
  • Powerful data analytics capabilities

Cons

  • Subscription cost may be high for small businesses
  • Requires time to effectively implement

Statistics

Avg. keys per user:
40
Avg. clicks per user:
3
Avg. time per user:
<1m
Avg. scrolls per user:
14
Total time used:
1m13s
Productive:
Yes