Vantive

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Vantive Corporation

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Vantive is a legacy enterprise customer relationship management (CRM) and customer service application originally developed by Vantive Corporation. It focused on case and incident management, contact and account tracking, workflow automation, knowledge base support, and reporting for call centers and service organizations. The product was widely used in the 1990s and early 2000s to centralize customer support operations and integrate with back-office systems.

Vantive was acquired by PeopleSoft...

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