ClickSoftware Service Optimization

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ClickSoftware Service Optimization is a workforce scheduling and optimization solution designed to plan and dispatch field-service resources efficiently. It uses algorithms and business rules to match jobs to the best available resources, optimize routes and schedules, and improve SLA adherence and first-time fix rates. The product is commonly used by utilities, telecommunications, and service organizations that manage large mobile workforces.

Originally developed by ClickSoftware Technologies...

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