BoldChat Operator
Description
BoldChat Operator is the agent-facing application for BoldChat, a live chat and customer engagement platform originally developed by Bold Software and acquired by LogMeIn. The Operator console lets support and sales agents handle real-time chats, manage multiple concurrent conversations, use canned responses, transfer chats, view visitor details, and access chat transcripts and basic analytics.
The application integrates with common CRM and helpdesk systems and is typically used by contact cent...
The application integrates with common CRM and helpdesk systems and is typically used by contact cent...
Statistics
Created by:
Latest version:
19.5.9.164
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BoldChat Operator
Application statistics and information.
