TouchPoint

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Unified Communications Softphone Contact Center Presence

Last Contribution

WhatPulse

Description

TouchPoint is a desktop unified-communications client/softphone originally from Zeacom Ltd., designed for contact centres and enterprise telephony users. It provides call control, presence, click-to-dial, integrated directory, conferencing and screen-pop/CTI features when used with Zeacom's communications platform, enabling agents and knowledge workers to manage voice interactions alongside other business applications.

TouchPoint is typically deployed as part of a broader contact centre or UC s...

Statistics

People using it:
11
Latest version:
10.1.4.14317 SP4
Keys:
46,085
Clicks:
26,197
Mouse Scrolls:
0
Time Used:
4d19h31m40s
Average Time Used:
10h30m10s
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