Amdocs Clarify CRM

Logo for Amdocs Clarify CRM

Category

Business

Tags

CRM Workflow Telecom Customer-service Case-management

Last Contribution

WhatPulse

Description

Amdocs Clarify CRM is an enterprise customer relationship management (CRM) platform historically used by service providers and large enterprises to manage customer interactions, cases, and service workflows. It provides modules for case and incident management, knowledge base, workflow automation, activity tracking, and integration points for billing and OSS/BSS systems.

The product is commonly deployed in telecommunications and large-scale service environments where tight integration with prov...

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Created by:
Amdocs
People using it:
2
Latest version:
12.5.1.20
Keys:
423,376
Clicks:
689,326
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0
Time Used:
2w2d23h41m11s
Average Time Used:
1w1d11h50m36s