Windows Remote Assistance

Windows Remote Assistance is a built-in Windows feature that allows one user to invite another to view or temporarily take control of their desktop for troubleshooting and support. It uses an invitation mechanism (or Easy Connect where available) and requires the local user's consent before a remote helper can view or control the session.

The tool is commonly used by IT support staff and help desks to diagnose and fix problems on remote machines, enabling screen sharing, remote control, and bas...