WhatPulse Forums » Support » Client software v » Cannot Login v2.1.1 (Windows 7) Welcome back, Guest.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Cannot Login v2.1.1 (Windows 7)
08-12-2013, 10:00 PM (This post was last modified: 08-12-2013 10:05 PM by thecakebaker.)
Post: #1
Cannot Login v2.1.1 (Windows 7)
I have mad my account on the website. When I try to login from the client, nothing happens for about 10 seconds, and then I recieve the error message
An error has occurred while communication with the website: Socket operation timed out. Please try again!
All the tabs remain greyed out, and I can only click "Settings" and "Setup Account".
My antivirus, Norton 360, runs in the background, but it notifies me every time something is stopped, like if it conflicted with this program. So I heavily doubt that is the problem.
I have tried multiple times to no avail, tried reinstalling, running as admin, all of the usual fixes.

Please Help!

Build: Win7, x86, 64bit, v2.1.1

UPDATE: This error also occurs if I try to "Check for Updates"
Find all posts by this user
Quote this message in a reply
08-13-2013, 05:50 PM
Post: #2
RE: Cannot Login v2.1.1 (Windows 7)
Do you need to use a proxy to get out of your network? All communication go through https (443) to the same pool of IPs where the website is on, so if you can visit it, there -is- a way for you to connect. Question is what is blocking it on your computer or firewall.
Visit this user's website Find all posts by this user
Quote this message in a reply
Post Reply 

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Information [CLOSED] Mouse distance counter in Windows client. TigraPolosatiy 1 769 02-27-2017 05:30 PM
Last Post: smitmartijn
Bug [CLOSED] What pulse stuck , is what pulse not support for windows 10 ? karahan29 1 964 11-05-2016 10:34 PM
Last Post: smitmartijn
  Connected to VPN Windows not counting anymore iOChris 1 913 10-27-2016 12:57 AM
Last Post: Ruben_Koster
  Uptime not tracking correctly (windows 10) RuneRifle 0 878 05-05-2016 11:04 PM
Last Post: RuneRifle
  [SOLVED] Windows 10, WinPcap and Internet traffic Sm00chY 7 4,727 03-21-2016 05:50 PM
Last Post: Wynand
  [SOLVED] upload and download not updating correctly windows 8.1 MrLinuxFish 1 1,172 02-10-2016 06:20 PM
Last Post: smitmartijn
  Whatpulse on Windows 10 dogiedog 15 6,004 10-16-2015 09:59 AM
Last Post: dogiedog
  WhatPulse lets you login with wrong password London_Ash 0 1,383 08-03-2015 08:44 AM
Last Post: London_Ash
  Client doesn't login when password has special characters phrenq 2 4,558 07-19-2015 11:34 AM
Last Post: ParaPenguin
Thumbs Down Facebook login - you shouldn't be asking for my info dbg2u 1 1,373 06-03-2015 06:44 PM
Last Post: smitmartijn

Forum Jump:

User(s) browsing this thread: 1 Guest(s)