Unable to pulse

[Nintendude1189]

Hello. I've been unable to pulse for several months now. I get the error message: "Error: Could not connect to server." I'm running version 1.6.2.1. Windows 7 x64, on the main admin account, whatpulse account Nintendude1189. I also get this error when trying to check for updates.

If I change the port to 80 then it tells me "Pulse timed out!" I'd like to update to the latest version but I want to successfully pulse before doing so.

[WOWVern]

You need to uninstall and reinstall the latest v1 (1.71) before upgrading to v2. Make sure to clean out all WP folders including AppData/Local folder before installing 1.71. If you still have problems, post details and I will try to help.

[Nintendude1189]

I won't lose my unpulsed data by doing that, right?

[WOWVern]

You could pulse using your current version by deleting the AppData/Local WP folder first and then pulsing. The files in that folder are easily corruptible for some reason. Try this and you won't lose the data. Uninstalling and reinstalling would cause a loss of data. I imagine you have millions of keys to pulse to the server and we wouldn't want you to lose that data! All that hard work...

Let me know if deleting the Local folder works.

[sz_]

If I remember correctly if you install 1.7s on the top of 1.6s, 1.7s will convert the data of 1.6s into it's format. If nothing bad happens then you can pulse after that. But I recommend a backup before you try that. (%APPDATA%\WhatPulse directory and HKEY_CURRENT_USER\Software\WhatPulse in the registry.)

[Crissie2389]

I am now unable to pulse and have downloaded and installed the newest just released version, however it is not pulsing automatically as it was set or letting me pulse manually.

[Nintendude1189]

For some reason I'm unable to locate a Whatpulse folder in app data. I'm looking in C:\Users\[name]\AppData\Local

Anyone know where I might be able to find it?

[WOWVern]

(12-27-2012 12:28 AM)Nintendude1189 Wrote:  For some reason I'm unable to locate a Whatpulse folder in app data. I'm looking in C:\Users\[name]\AppData\Local

Anyone know where I might be able to find it?

Try C:\Users\(name)\AppData\Roaming. If you use a laptop, this is where most files will be along with the above.

[Nintendude1189]

Thanks, I found it there. So, I tried deleting the files (well I backed them up just in case) but now it's been stuck trying to pulse for an hour with no error messages. It also created a new WhatPulse folder with a WhatPulse.wpw in it.

[WOWVern]

Oi. Now you have two .wpw files and it's stuck? I'll wait for one of the admins to help on this...