WhatPulse Forums » Support » Client software v » [SOLVED] Can´t close WhatPulse correctly or reinstall it Welcome back, Guest.


Thread Closed 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[SOLVED] Can´t close WhatPulse correctly or reinstall it
10-19-2014, 02:22 PM (This post was last modified: 11-27-2014 05:12 PM by smitmartijn.)
Post: #1
[SOLVED] Can´t close WhatPulse correctly or reinstall it
Hi,

a few days ago, whatpulse crashed, but I don´t know why and I couldn´t close it until I restarted my computer. After I started my computer again, Whatpulse didn´t open (it starts autimatically with windows). I tried to uninstall it and reinstall, but i can´t delete the folder "WhatPulse2" in "Programs (x86)". I can find the process in the Task-Manager, but i can´t close it. (http://puu.sh/ciwan/2ffd56b8c1.png http://puu.sh/ciw81/4cf4cedb2d.png)

OS: Win8.1 (x86) admin
WhatPulse version: 2.4
I had opened when the error happened: Opera, Skype, Teamspeak3, Osu! and League of Legends (I don´t think one of these programs caused it)
My stats: http://www.whatpulse.org/lordvader89a

Sorry for my language, but I´m german and still learning.
Find all posts by this user
10-19-2014, 03:39 PM
Post: #2
RE: Can´t close WhatPulse correctly or reinstall it
Kill it and upgrade to 2.4.1 as that fixes those kind of zombie processes.
Visit this user's website Find all posts by this user
10-19-2014, 08:11 PM
Post: #3
RE: Can´t close WhatPulse correctly or reinstall it
(10-19-2014 03:39 PM)smitmartijn Wrote:  Kill it and upgrade to 2.4.1 as that fixes those kind of zombie processes.

Can´t delete the folder, because of the process and the latest version didn´t help, too. :/
Find all posts by this user
10-20-2014, 10:01 AM
Post: #4
RE: Can´t close WhatPulse correctly or reinstall it
Delete the WhatPulse folder in C:\Users\username\AppData\Local\whatpulse

Uninstall the program and download the latest version from the WhatPulse homepage. By deleting that folder, it should let the uninstall run through.
Find all posts by this user
10-20-2014, 02:36 PM (This post was last modified: 10-20-2014 02:41 PM by lordvader89a.)
Post: #5
RE: Can´t close WhatPulse correctly or reinstall it
D: still can´t install/delete it, because another whatpulse client is running: http://puu.sh/cjuaA.png http://puu.sh/cjtMZ.png http://puu.sh/ciw81.png
When i uninstall WhatPulse, i get the message, that it has been uninstalled but i have to remove some files manually: http://puu.sh/cjtFq.png . But i can´t remove them because this process is still running and i can´t close it, because it denies me to access it(hope the grammar is alright).
Find all posts by this user
10-20-2014, 08:49 PM
Post: #6
RE: Can´t close WhatPulse correctly or reinstall it
Not sure if it's the same on Win 8.1, but I would try running msconfig and disabling WhatPulse from running on startup. Then reboot, and the process shouldn't be running any more.

[Image: 152857.jpg]
Visit this user's website Find all posts by this user
10-21-2014, 02:49 PM
Post: #7
RE: Can´t close WhatPulse correctly or reinstall it
thanks, I didn´t thought of that. The problem was solved, so I installed version 2.4.1. But when I tried to start it, the problem appeared again...
Find all posts by this user
10-23-2014, 05:00 PM (This post was last modified: 10-23-2014 05:01 PM by smitmartijn.)
Post: #8
RE: Can´t close WhatPulse correctly or reinstall it
I'm not quite sure why the others only recommended to reinstall/delete/etc, but you needed to actually kill the process through task manager and then reinstall with 2.4.1. If you need help with killing the program, check here: http://www.howtogeek.com/179325/how-to-e...-smoothly/

After killing it, remove the old 2.4 one and download a fresh 2.4.1 client and install it. It'll be fixed after that.
Visit this user's website Find all posts by this user
11-22-2014, 01:21 AM
Post: #9
RE: Can´t close WhatPulse correctly or reinstall it
I reset my computer and now everything is working fine, because after the issue with WhatPulse I had many bluescreens and other programs crashed. But thanks for your answers.
Find all posts by this user
Thread Closed 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Whatpulse crash [GoT]Jewest 1 16 Yesterday 01:33 PM
Last Post: Mouseyy
  Updating from jessie to buster breaks whatpulse [GoT]Jewest 0 19 09-13-2019 12:27 PM
Last Post: [GoT]Jewest
  Whatpulse isn't running after upgrading Ubuntu 1geeky 0 97 08-06-2019 05:46 AM
Last Post: 1geeky
  Server error: Missing input! with whatpulse 2.8.4 on Win10 Franck.Dernoncourt 2 347 07-28-2019 08:11 PM
Last Post: Franck.Dernoncourt
  WhatPulse 64bit install on Lubuntu 19.04 SiKTheGreatOne 0 215 06-30-2019 02:49 AM
Last Post: SiKTheGreatOne
  [SOLVED] Can't run the Linux version [Driver not loaded Driver not loaded] radioz 2 769 06-20-2019 11:54 AM
Last Post: radioz
  WhatPulse not opening on Manjaro Linux (Arch distro) tboxley 4 585 05-26-2019 11:30 AM
Last Post: FamilienVater
  Whatpulse won't start, Unable to install crashRpt! Bai.Bing 0 231 05-24-2019 01:02 PM
Last Post: Bai.Bing
  Whatpulse is not recognizing internet traffic Lodisen 8 784 05-22-2019 05:35 PM
Last Post: Trapton
Exclamation giving pcap permissions breaks whatpulse ajencks1 0 326 04-18-2019 01:08 AM
Last Post: ajencks1

Forum Jump:


User(s) browsing this thread: 1 Guest(s)