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Wrong password for account Garbeld - Printable Version

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+--- Thread: Wrong password for account Garbeld (/showthread.php?tid=828)

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Wrong password for account Garbeld - Garbeld - 07-21-2009 12:30 AM

Alright, so I've got 1.25 million keystrokes logged under WhatPulse, since I haven't updated... since reinstalling my operating system a few weeks ago.
When I try, it gives me an error, "Wrong password for account Garbeld".
Under Local Account Settings, Reset Password has no noticeable effect, and trying to use "Change Password", I've gotten "Old password isn't right." Try logging out, it warns me that it'll reset counts. I'm able to login on the website, so I know I know my password there.

v1.6.2.1, on XP 32bit, SP3.


Wrong password for account Garbeld - bobL - 07-21-2009 12:43 AM

Have you changed password on the website?


Wrong password for account Garbeld - Garbeld - 07-21-2009 12:56 AM

I believe I have. Not sure.


Wrong password for account Garbeld - bobL - 07-21-2009 04:17 AM

Well from my own testing, I can't find anything wrong with the password changing system, maybe you're just entering a wrong old password?


Wrong password for account Garbeld - Tripledrop - 08-25-2009 07:07 PM

I have the exact same problem... I know my password, and it works on the site, but suddenly no longer works in the program. It used to, now it doesn't.

Reset password doesn't work, so I cannot get into the program. I definitely haven't changed anything since I last pulsed a month ago.


Wrong password for account Garbeld - zur - 09-04-2009 02:33 AM

i also have this problem but i don't want to log out since i have an enormously large number of keystrokes and clicks, and i'm 100% sure my password is correct.


Wrong password for account Garbeld - Tripledrop - 09-04-2009 08:53 AM

Seems to be quite common, can someone from Whatpulse comment or help?


Wrong password for account Garbeld - Century0 - 09-04-2009 11:36 AM

I am without a way to fix or correct this issue at the moment. The only thought that comes to my mind is that you may have reset the password from the client with an invalid email and thus your password reset email went to an invalid email, causing you not to receive it.

~Century0


Wrong password for account Garbeld - Tripledrop - 09-04-2009 11:39 AM

Thanks Smile


Wrong password for account Garbeld - Tripledrop - 09-26-2009 09:12 AM

I take it there's no solution to this? Think I may have to give up on Whatpulse...