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Quick question regarding the new heatmap - Printable Version

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Quick question regarding the new heatmap - carolcat - 05-12-2015 10:20 PM

Is it a bug or is it intentional that free users no longer get a global heatmap? I'm a little bummed that I can't view at least the global keyboard heatmap (I don't really care about a per-application heatmap anyways), and I don't really want to pay a subscription just to get it back.

This started after I updated the client, and I can't even view the past heatmaps.


RE: Quick question regarding the new heatmap - Dark_wizzie - 05-13-2015 04:25 AM

(05-12-2015 10:20 PM)carolcat Wrote:  Is it a bug or is it intentional that free users no longer get a global heatmap? I'm a little bummed that I can't view at least the global keyboard heatmap (I don't really care about a per-application heatmap anyways), and I don't really want to pay a subscription just to get it back.

This started after I updated the client, and I can't even view the past heatmaps.

This.

My entire global heatmap has died. I would like to know if this is a bug or intentional, and if it's reversible.


RE: Quick question regarding the new heatmap - Jouhki - 05-13-2015 06:27 AM

Same here.
Updated to 2.6 today and from that exact moment the heatmap stopped functioning completely. Seems like an 2.6 issue to me...


RE: Quick question regarding the new heatmap - michalpol - 05-13-2015 06:30 AM

Global keyboard heatmap doesn't work for premium too as of now, at least for me, so it's likely a bug.


RE: Quick question regarding the new heatmap - mupi - 05-13-2015 07:14 AM

same here - after installing the update 2.6:

the keyboard heatmap is not working, but the mouse-heatmap is working


RE: Quick question regarding the new heatmap - Dark_wizzie - 05-13-2015 07:49 AM

(05-13-2015 06:30 AM)michalpol Wrote:  Global keyboard heatmap doesn't work for premium too as of now, at least for me, so it's likely a bug.

Thanks for the update. I would think this bug is fixable so that all the heatmap data is permanently lost?


RE: Quick question regarding the new heatmap - smitmartijn - 05-13-2015 07:55 AM

Could you try to disabling it and enabling it again? It should work fine and in all upgrade tests that were done, this was not an issue.

Just to be clear: the global heat-map was and is in the free client, the only thing that's premium is the per app selection.


RE: Quick question regarding the new heatmap - Jouhki - 05-13-2015 08:27 AM

(05-13-2015 07:55 AM)smitmartijn Wrote:  Could you try to disabling it and enabling it again? It should work fine and in all upgrade tests that were done, this was not an issue.

Just to be clear: the global heat-map was and is in the free client, the only thing that's premium is the per app selection.
I enabled and disabled the heatmap at least 10 times
I changed keyboard layout couple times
I restarted my system twice

Whatever i do the heatmap just doesn't work anymore after updating to 2.6


RE: Quick question regarding the new heatmap - michalpol - 05-13-2015 08:46 AM

I tried exporting heatmap data to csv to see if it's there, all keys are shown as 0s, but the SQlite db file seems to have them recorded, so I think it may be problem with only heatmap.


EDIT: I have reset WhatPulse completely (removed db and wpw files from localappdata along with backups) and logged in again in it and global heatmap began working again.


RE: Quick question regarding the new heatmap - Steffi128 - 05-13-2015 09:38 AM

Keyboard Heatmap doesn't work for me either. OS X 10.10, WP 2.6.

Just like michalpol I completely reseted WhatPulse, but for me this didn't work, also (re-)enabling the Map and changing the layouts didn't work.

And for Mac, there's another small issue, pulses from 2.6. show the false OS icon on the website... just look at my profile and you'll see what I mean...