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Problem with 2.8.4 (Windows 10 x64)
11-19-2018, 08:53 AM
Post: #1
Problem with 2.8.4 (Windows 10 x64)
Hello,

I've just updated to Whatpulse 2.8.4, but Whatpulse does not want to run any longer.

I've reinstalled three times already, but each time Whatpulse refuses to run every time.

The last time I reinstalled Whatpulse I choose to not run the client immediately after installation and decided to run the exe manually from the folder. After starting the client, it shuts itself down and whatpulse.exe gets deleted from the folder.

Any solution to this?


Last entries in app.log looked as follows:
19-11-2018 09:44:45.560 INFO "Starting WhatPulse 2.8.4-1633..."
19-11-2018 09:44:45.767 DEBUG Installed CrashRpt!
19-11-2018 09:44:45.862 DEBUG Database file: "C:/Users/Jeroen/AppData/Local/WhatPulse/whatpulse.db"
19-11-2018 09:44:45.945 DEBUG Database check: "ok"
19-11-2018 09:44:45.946 DEBUG Opened database in: 84 ms
19-11-2018 09:44:45.954 DEBUG Not running WhatPulse as Administrator! :-(
19-11-2018 09:44:45.954 DEBUG Elevating client to Administrator rights!
19-11-2018 09:44:46.136 DEBUG Shutting down client, we've had enough!
19-11-2018 09:44:46.140 DEBUG Unable to stop watchdog: process not found.
19-11-2018 09:44:46.183 INFO "Starting WhatPulse 2.8.4-1633..."
19-11-2018 09:44:46.232 DEBUG Installed CrashRpt!
19-11-2018 09:44:51.327 DEBUG Database file: "C:/Users/Jeroen/AppData/Local/WhatPulse/whatpulse.db"
19-11-2018 09:44:51.386 DEBUG Database check: "ok"
19-11-2018 09:44:51.387 DEBUG Opened database in: 60 ms
19-11-2018 09:44:51.393 DEBUG Running WhatPulse as Administrator! :-)
19-11-2018 09:44:51.394 DEBUG Encrypted file: "C:/Users/Jeroen/AppData/Local/WhatPulse/whatpulse.wpw"
19-11-2018 09:44:52.449 DEBUG Loaded application aliases
19-11-2018 09:44:53.150 DEBUG Opening GeoIP database: "C:/Users/Jeroen/AppData/Local/WhatPulse/GeoIP.dat"
19-11-2018 09:44:53.193 DEBUG WhatPulse 2.8.4-1633 has started
19-11-2018 09:44:53.198 DEBUG wHTTPServerResponder: created
19-11-2018 09:44:53.202 DEBUG "HttpListener: Listening on port 3490"
19-11-2018 09:44:55.181 DEBUG Starting timers and collector..
19-11-2018 09:44:55.196 DEBUG Started watchdog.
19-11-2018 09:44:55.197 DEBUG enableInputHook: true
19-11-2018 09:44:55.197 DEBUG Starting PcapNetworkTrafficMonitor..
19-11-2018 09:44:55.197 DEBUG LowLevelHookHandler starting
19-11-2018 09:44:55.197 DEBUG Enabling lowlevel input hooks
19-11-2018 09:44:55.209 DEBUG Found new interface: 15 "ethernet_6" "60:A4:4C:AF:49:07" "Intel 82579V Gigabit"
19-11-2018 09:44:55.209 DEBUG PcapNetworkTrafficMonitor: Starting interface 15
19-11-2018 09:44:55.213 DEBUG Found the interface! Index: 15 - MAC: "60:A4:4C:AF:49:07" - Old Name: "ethernet_6" - New Name: "{959007EE-EAA2-4713-9B87-4108B3C3C94A}"
19-11-2018 09:44:55.225 DEBUG Setting WinPcap buffer to 4MB: "Success"
19-11-2018 09:44:55.226 DEBUG pcap thread started on interface "\\Device\\NPF_{959007EE-EAA2-4713-9B87-4108B3C3C94A}"
19-11-2018 09:44:55.262 DEBUG Network-ports.csv: Unknown protocol ( "DCCP" ) found on line "4677" , ignoring it.
19-11-2018 09:44:55.265 DEBUG Read file 'network-ports.csv' for port (TCP/UDP) translations. Read 5756 lines, added 5586 tcp and 5453 udp records.
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11-21-2018, 07:03 PM
Post: #2
RE: Problem with 2.8.4 (Windows 10 x64)
This seems like a regular startup. The client doesn't delete itself in any circumstances, so please have a look at your other applications that might 'protect' your system by doing that, an antivirus agent might be a good start.
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12-03-2018, 11:45 AM
Post: #3
RE: Problem with 2.8.4 (Windows 10 x64)
Hello,

Thanks for the help, it was indeed my antivirus that caused the problem.
Added the Whatpulse2 folder to the list of exclusions and this seems to have solved the problem.
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