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CSV Export shows 0,0 to all mouse positions
03-01-2018, 01:03 AM
Post: #1
CSV Export shows 0,0 to all mouse positions
Is it normal that all the positions I get in my csv export of mouse heatmaps show as 0,0? The heatmap itself works well and there seems to be an amount of 0s equal to the amount of clicks so I was wondering it even that kind of exporting was Premium only?
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03-02-2018, 07:13 PM
Post: #2
RE: CSV Export shows 0,0 to all mouse positions
Hi,

All exporting functions are indeed premium. It's kind of weird you got an export box to begin with; where did you open it?
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03-02-2018, 07:17 PM
Post: #3
RE: CSV Export shows 0,0 to all mouse positions
Definitly should be a locked button then if that's the plan, otherwise it gets very confusing. Thanks for the info
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